Yadav, Mohit, Choudhury, Tanupriya, Dhand, Shivani and Nghiem, Xuan-Hoa (2025) Intelligent Robotic Process Automation (RPA) Development. In: Intelligent Robotic Process Automation: Development, Vulnerability and Applications. IGI Global, pp. 105-131. ISBN 9798369343654

Mittal, Shashank, Dhand, Shivani and Luu, Thi Minh Ngoc (2025) Intrinsic Vulnerabilities of RPA Systems. In: Intelligent Robotic Process Automation: Development, Vulnerability and Applications. IGI Global, pp. 75-103. ISBN 9798369343654

Dhand, Shivani, Kar, Rimpa, Singh, Avtar, Pathak, Ujjwal Kumar, Pandey, Aayushi, Subramanian, Jeayaram and Randhawa, Sandeep Kaur (2025) Transformational HR for Generation Z : gig economy efficiency and adaptability. In: Global Work Arrangements and Outsourcing in the Age of AI. IGI Global, pp. 399-420. ISBN 9798337312705

Dhand, Shivani, Pandey, Aayushi, Mishra, Sejal, Sharma, Kiran, Rawat, Ankush, Kumari, Veena, Yadav, Mohit and Chand, Badr-un-nisa (2025) Role of Artificial Intelligence in Enhancing Employee Well-Being at the Workplace. In: Global Work Arrangements and Outsourcing in the Age of AI. IGI Global. ISBN 9798337312729

Luu, Thi Minh Ngoc, Singh, Sandeep Kumar and Dhand, Shivani (2024) Evaluating the Impact of Wellness Programs on Entrepreneurial Burnout. In: Supporting Psychological and Emotional Wellbeing Among Entrepreneurs. 9798369336748 ed. IGI Global Scientific Publishing.

Wijethilaka, Hewawasam P. G. D., Singh, Sandeep Kumar and Dhand, Shivani (2024) AI for Personalizing Customer Interactions : improving engagement and satisfaction. In: AI, Corporate Social Responsibility, and Marketing in Modern Organizations. IGI Global, pp. 221-244. ISBN 9798337302195

Nghiem, Xuan-Hoa, Mittal, Shashank and Dhand, Shivani (2024) Navigating Entrepreneurial Stress : effective techniques for reducing burnout risk. In: Supporting Psychological and Emotional Wellbeing Among Entrepreneurs. IGI Global, pp. 293-318. ISBN 9798369336731

Mittal, Shashank, Dhand, Shivani and Nghiem, Xuan-Hoa (2024) Social Support Networks and Their Role in Entrepreneurial Well-Being. In: Supporting Psychological and Emotional Wellbeing Among Entrepreneurs. IGI Global, pp. 319-344. ISBN 9798369336731

Dhand, Shivani, Singh, Sandeep Kumar and Le, Thi Mai (2024) Automating Routine Tasks to Improve Entrepreneurial Productivity. In: Improving Entrepreneurial Processes Through Advanced AI. IGI Global Scientific Publishing, pp. 99-128.